Vriddhamitra, a not-for-profit initiative under SCHOOL, provides essential elderly care across Pune, Mumbai, Bhopal, Gwalior, and Varanasi, supported by the Azim Premji Foundation and WHO. Managing data for 23,000+ (now 55,000+) beneficiaries manually became a challenge.
The organisation approached WTF! Studios to design & develop a system to streamline data management and automate workflows. The VriddhaMitra Apps and Dashboard brought in real-time monitoring, data accuracy, and caregiver accessibility, demonstrating how technology, compassion, and innovation can drive meaningful social impact.
Overwhelming Data Management:
70+ Community Officers manually tracked 18 parameters per elderly across 9 registers, updating 29,000+ data points monthly, leading to delays & inconsistencies.Slow Reporting & Decision-Making: Manual transcription into Excel took 9–12 days, delaying reports to donors and stakeholders.
Historical Data Integration: Seven years of records needed to be structured for digital use.
Connectivity Issues: Poor internet access in rural areas slowed data synchronisation.
Device & Software Limitations: Officers used outdated Android devices with low memory.
Technical Literacy Gap: Officers, from underprivileged backgrounds, had no prior digital experience.
Lack of Tracking Systems: The absence of real-time attendance and inventory tracking affected performance and logistics.
Our approach was centered on simplification, efficiency, and accessibility.
We built a lightweight, interconnected system with:
-Two mobile apps for real-time data entry & tracking
-A central web dashboard for automation & oversightOptimised for Low-End Devices: Minimal interface ensures smooth performance on outdated Android devices, even in low-connectivity areas.
Automated Reporting: Eliminated manual Excel updates, reducing processing time from 9–12 days to near-instant insights.
Comprehensive Training: Hands-on sessions bridged the digital literacy gap, empowering Community Officers.
Enhanced Monitoring: Real-time attendance tracking & automated performance reviews improved oversight & efficiency.
The transformation achieved through digitizing Vriddhamitra's operations has been groundbreaking in its scale and efficiency:
- 6x increase in operational capacity
- Real-time tracking of Community Officers
- Instantaneous data reporting and analytics
- Drastically reduced operational time
- Automated performance tracking
